Definitions
For the purposes of these Terms and Conditions:
“Company” (referred to as either “the Company”, “We”, “Us”, or “Our” in this document) refers to Glamour Haven Sdn. Bhd. 202501033854 (1635264-T).
“Goods” refers to the perfume bottles, diffuser sticks, candle jars, cosmetic packaging containers, bottle caps, measuring tools, and related items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to Glamour Haven Sdn. Bhd., accessible from https://glamourhaven.com.my.
“You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acceptance of Terms
By accessing or using our website and purchasing our Goods, You agree to be bound by these Terms and Conditions.
If You disagree with any part of these terms, You must not access the Service or make any purchase from Us.
Orders and Payments
All Orders are subject to availability and acceptance by the Company. Prices are displayed clearly on our website and are subject to change at the Company’s discretion without prior notice.
Payment must be made in full before Goods are shipped. We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or illegal transactions are suspected.
Product Information and Availability
We make every effort to ensure that product descriptions, images, and pricing are accurate and up to date. However, errors may occasionally occur. The Company reserves the right to correct any inaccuracies or omissions at any time without prior notice.
Product availability may be limited, and certain items may be discontinued or temporarily out of stock without notice.
Delivery
We aim to deliver all Goods within the estimated timeframe stated at checkout. However, delivery times are not guaranteed, as delays may occur due to logistics, courier issues, or unforeseen circumstances beyond our control.
Please refer to our Shipping Policy for detailed information on delivery coverage, processing time, and related matters.
Returns, Refunds & Cancellations
Please refer to our Refund & Returns Policy and Cancellation Policy for full details regarding eligibility, timeframes, and procedures for returns, refunds, and order cancellations.
Intellectual Property
All content on this website — including text, graphics, logos, product images, design layouts, and digital assets — is the property of Glamour Haven Sdn. Bhd. and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or exploit any part of the website or its materials without prior written consent from the Company.
Limitation of Liability
To the fullest extent permitted by law, Glamour Haven Sdn. Bhd. shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of, or inability to use, our Service or Goods.
This includes, but is not limited to, damages resulting from product misuse, delivery delays, loss of data, or loss of business opportunities.
User Responsibilities
You agree to use our website only for lawful purposes and in a manner that does not infringe upon or restrict the rights of others. You must not engage in any activity that may disrupt or damage the Service or the Company’s reputation.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.
You agree that any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Changes to Terms
We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice.
Any changes will be reflected on this page, and continued use of the Service after updates constitutes Your acceptance of the new terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Company: Glamour Haven Sdn. Bhd.
Registration No.: 202501033854 (1635264-T)
📧 Email: glamour_haven1@outlook.com
📞 Phone: 011-2069 8334
🌐 Website: https://glamourhaven1.work/
🏢 Address: 68-3-1, Jalan Medan Putra 3, Bandar Sri Menjalara, 52200 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia